Salary: DOE / Yearly	Location: Fort Collins, CO
Type: Full-Time	Zip Code: 80528

Telvent Miner & Miner, is a world leader in the development and implementation of geographic information system (GIS) software for utilities. TM&M’s ArcFM™ Solution and extended services assist electric, gas, water and waste water utilities in increasing productivity, lowering costs, and improving services by allowing them to effectively manage spatial information.

Founded in 1946 as a full-service electrical engineering firm, TM&M has been a strategic business partner of ESRI since 1987. This partnership has enabled TM&M to become the world’s leading developer of ArcGIS® applications for the utility industry. TM&M services include implementation, integration, and customization of software to fit the needs of individual utilities.

Position Summary & Major Responsibilities:

The primary role of the Technical Writer is to produce and maintain end-user documentation that describes the use and operation of Telvent Miner & Miner products. This includes researching, writing, and maintaining using and configuring help documentation. It also involves assisting in the preparation of technical life cycle documents and editing documents created by other team members. The Technical Writer must have strong interpersonal, written, and oral communication skills; proven research, writing, editing, and organization skills; and knowledge of current desktop publishing, HTML and graphics software. Experience with databases and GIS tools is a definite plus.
The Technical Writer will:

• Research, write, and maintain using and configuring help documentation that describes the operation and use of Telvent Miner & Miner products. Track progress on specific product enhancements
• Edit documents created by other team members.
• Test all user documentation to ensure quality, clarity, accuracy, and completeness.
• Interpret product and design requirements in the context of TM&M technology and translate those requirements into information easily understood by non-technical end users.
• Work with Software Engineers and Product Specialists to understand the configuration and use of new functionality and translate that information into information easily understood by non-technical end users.
• Ensure that documentation accurately reflects the operation of TM&M products.


Education & Experience Preferred:

• BS degree in English, Technical Communication, GIS or related field.
• Solid written and oral communication skills.
• Knowledge of HTML, desktop publishing and graphics software.
• Experience working with electric, gas, water and waste water utilities preferred.
• Must pass background check.

TM&M offers competitive wages and benefits including life insurance, short and long-term disability coverage at no cost to employees, partially paid health and dental insurance for you and your dependents, tuition and training reimbursement, Section 125 plan, 401(k) retirement plan, Employee Assistance Program, paid holidays, vacation and sick time. TM&M headquarters offices are located in Fort Collins, CO. Additional locations are in Philadelphia, PA, Athens, GA, Vancouver, WA, Broomfield, CO and Houston, TX. Applicants must pass a background check.

For immediate, confidential consideration, qualified candidates should email a cover letter, resume, and salary requirements to our HR Department. If you would prefer to apply online, please go to our Resume Sender on our website.

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