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Software Implementation Specialist


  • Futura Systems
  • 11/20/20
  • Atlanta, GA
  • 30338
  • 50,000+ / Yearly
  • Full-Time
Futura Systems is looking for an experienced Software Implementation Specialist with an understanding of the general workflow of an electric utility to join our team in the Atlanta, Ga office.

About Us:

Futura Systems, a subsidiary of SEDC, provides enterprise utility GIS solutions to hundreds of electric membership cooperatives, electric municipal systems, and other utility providers across the United States. We excel at employing the ArcGIS foundation to develop mapping, staking, and outage management tools that deliver powerful, user-friendly functionality. We are home to a diverse group of developers, analysts, implementers, a dedicated support team, and much more. We are always looking for talented and energetic people to add to our team!

We offer:

Competitive medical benefits package including health, dental, and vision
401(k) with 5% company match PLUS additional employer contributions made annually
$4,000 for tuition reimbursement
Wellness reimbursement plan
About the Role:

This role will be an addition to our Line Design team and specialize in our FuturaStake software. We are looking for someone capable of learning a complex setup and configuration, and then go on site to train new clients on how to use the product. Our Implementation Specialist identify customer's current workflows and processes, and configures the software to match the customer's needs. A successful candidate will have utility industry knowledge.

Essentials functions include, but are not limited to:

Conducting discovery calls with customers to better understand their needs
Determining, enhancing and creating utility workflows best suited for use with Futuras Project Management and Design Software for desktop and mobile
Configuring dynamic forms and reports to deliver detailed construction & design documents from the office to field operations
Working with accounting system vendors to configure and maintain data integration between the Futura Software and a Utility's Financial Information System
Training and advising personnel ranging from construction crews to engineering and operations executives
Assisting quality control with the design and execution of critical test cases.
Minimum Skills & Qualifications:

3-6 years of applicable experience
Experience with software implementations
GIS, CADD or Other design software experience
Training experience a plus
Software design experience a plus
Knowledge of the Electric Utility Process and workflow
Strong troubleshooting skills and the ability to think logically in a dynamic environment
Solid understanding of construction work order design and deployment
Strong relational database skills
Public speaking / training skills
Domestic travel required up to 50 % of the time

Futura is an equal opportunity employer. We celebrate diversity and strive to create an inclusive environment for all employees.

Unfortunately we cannot sponsor employment visas now or in the future for this position.

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